Privacy Policy

This privacy policy will explain how we use the personal data we collect from you when you use our mobile application and web platform.

Valzy ("we," "us," or "our") provides property valuation software services for banks and real estate professionals. This policy describes how we collect, use, and share information about you.

• To provide and maintain our service, including monitoring and preventing technical issues
• To create and manage your account and user profile
• To process property valuations and generate reports
• To communicate with you about your account, services, and updates
• To send you technical notices, updates, security alerts, and support messages
• To respond to your comments, questions, and customer service requests
• To monitor and analyze trends, usage, and activities in connection with our service
• To detect, investigate, and prevent fraudulent transactions and other illegal activities
• To personalize and improve the service and provide content relevant to your interests

We do not sell your personal information. We may share your information in the following situations:

• With Clients: Property valuation reports and related data are shared with banks and clients who request valuations
• With Team Members: Within your organization, team members may have access to shared assignments and reports
• Service Providers: We may share information with third-party vendors who perform services on our behalf
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Secure data centers with physical and logical access controls
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary for:

• Complying with legal obligations
• Resolving disputes
• Enforcing our agreements
• Supporting business operations

Property valuation records may be retained for extended periods as required by regulatory requirements and industry standards.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Objection: Object to processing of your personal information
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@valzy.in.

Our application may use third-party services that have their own privacy policies:

• Google Maps API for location and mapping services
• Google Play Services for app functionality
• Analytics services for usage tracking
• Cloud storage services for data backup

We encourage you to review the privacy policies of these third-party services.

Our service is intended for professional use by banks, real estate professionals, and property valuers. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us: